At Salterra Haus, we thoughtfully prepare and pack each order with care, ensuring your pieces arrive beautifully and safely.
Processing Times
Orders are typically processed within 2-5 business days. During launch periods, collection releases or promotional events, processing times may be slightly extended.
Australia Wide Shipping
We currently ship Australia wide via trusted delivery partners. Shipping rates are calculated at checkout based on your location and order size.
Local Pickup
Local pick up from our Brighton, South Australia boutique may be available for selected orders on request.
Packaging
Every Salterra Haus order is carefully wrapped using our signature packaging, designed to create a calm and considered unboxing experience.
Pre-Order Items
From time to time, selected pieces may be available for pre-order. Estimated dispatch timeframes will be noted within the product description. If your order includes both in-stock and pre-order items, your order may be shipped together once all items are available.
Delivery information
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. Please ensure your shipping address is entered correctly, as Salterra Haus cannot be responsible for delays or losses due to incorrect delivery information.
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